Company:GEA Group
Post: Service Engineer
Qualification: Degree/Diploma In Electrical/Mechanical Engineering
Location: Gujarat
Job Description:
Respond promptly to service requests from clients within the assigned region.
Conduct on-site troubleshooting, diagnosis, and repair of technical issues related to Separators and Decanters.
Ensure timely resolution of customer concerns to minimize downtime and maintain customer satisfaction.
Installation and Commissioning:
Install and commissioning of Separators and Decanters at customer sites according to provided specifications and guidelines.
Perform functional testing and calibration to ensure proper operation and performance.
Preventive Maintenance:
Execute scheduled preventive maintenance tasks on equipment to ensure optimal performance and longevity.
Document maintenance activities accurately and maintain service records for reference.
Customer Relationship Management:
Build strong rapport with clients through effective communication and professionalism.
Provide technical guidance and support to customers on equipment operation, maintenance, and troubleshooting.
Training and Support:
Conduct training sessions for clients on the operation and maintenance of equipment as needed.
Provide technical support and guidance to internal teams and colleagues.
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