Company: Whirlpool Corporation
Post: Engineer
Qualification: Degree In Electrical/Mechanical Engineering
Location: Haryana
Job Description:
Collects customer complaint data from the field (trade partners, CFA’s and end –users) and communicates the results to the plant for immediate action.
Visits customers to better understand the nature of the complaints.
Organizes visit of plant personnel to customers and customer’s visits to the plant.
Provide data to In charge quality analysis relating to field quality.
Works Closely with the sales and service organization to schedule customer visits and collect customer complaints data.
Analysis of all field related data- GSIR, TCQ, CMR , visits, customer calling .
Minimum requirements
Job Title : Field Quality Engineer
Qualification : Graduate in Mechanical or Electrical Engineering
Work Experience : 4 to 6 years
Reporting to : In charge Field Quality
Preferred skills and experiences
Quality Reporting /Analysis/Planning
Proficient in reporting and analysis
Proficient in SAP report and analysis
Proficient in TCQ reporting , analysis
Computer Literacy-Advanced Excel / Tableu
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