Qualification:Associate’s degree or equivalent from a technical school
Location:South Euclid, OH
Salary: Depends On Interview
Selection Process: Interview Dates And Venue Will Be Shared With The Shortlist Candidates Separately
- Set up and maintain network operations and provide assistance to the network manager and/or other site management.
- Assemble and custom configure network components (e.g., routers, switches, etc.) and maintain network services (i.e., connectivity and access).
- Perform custom configuration for complex network devices such as firewalls and VPN concentrators. Reconfigure network equipment as necessary to handle environmental changes.
- Backup configuration files of all network hardware and store copies off-site as required.
- Perform network troubleshooting to isolate and diagnose complex network problems. With minor supervision, implement solutions that have limited system-wide impact. Escalate issues with broader implications for entire network to higher level network personnel or network manager.
- Utilize monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, spot trends, and report any anomalies to supervisor.
- Upgrade network hardware and software components as directed with limited assistance.
- Create and maintain network documentation and diagrams as needed when assets are added or removed.
- Configure network functions in support of complex user/application needs (e.g., video conferencing, voice over IP, etc.).
- Provide users with network technical support. Establish network users, user environments, and directories for networks being installed.
- Monitor security of network, provide appropriate user access, and detect any attempted intrusions to network.
- Install and test necessary software and hardware in accordance with standards based settings and Ellucian Change Management processes. Assists with core network tasks such as configuring switches, routers, VLAN’s, firewall management etc.
- Serve in on-call rotation per site needs which includes after hours and weekends.
Permanent, Full Time
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