Eaton Corporation Hiring|BE BTech|Electrical|Electronic Engineer

Post: Engineer Technical Support

Qualification:BE/B Tech Electrical/Electronic Engineering


Location:Pune Maharashtra

Salary: Depends On Interview

Selection process: Shortlisted Candidates Will Be Contacted For The Interview

Job Description:

  • Product selection from Catalog and online web configurator based on customer application.Coordinate Price and availability with customer service using Enterprise resource planning tools.
  • Post-sales/aftermarket support like offering replacement parts using Product lifecycle management tools like Enovia.
  • Troubleshooting of Eaton device in case of failure and misapplication by user.
  • Cross-reference, Providing Eaton equivalent or nearest equivalent against competitor part number.
  • Guide proper Applications of Eaton products in existing customer setup.
    Adding value by doing daily activities, like creating a centralized
  • Knowledgebase and keep enriching it for frequently asked questions.
  • You would be also expected to keep all operations Key Performance Indicators like turnaround time and customer satisfaction score at expected level.


  • BE/BTECH in Engineering (Electrical / Electronics).
  • Minimum 3-5 years of experience in Switchgear Industry
  • Should have understanding of technical aspects of Distribution Components and related applications.
  • Should have strong problem solving and troubleshooting skills and be able to understand and resolve complex customer application issues.
  • Provide efficient and accurate pre-sale application and technical support by analyzing and recommending solutions to meet customer’s needs.
  • Interpret customer specifications, drawings and schematics to assist with quotes and solutions.
  • Effectively communicate product value proposition and product line strategies.
  • Customer service skills
  • Basic Sales process Understanding
    Strong Problem solving
  • Self starter and Independent

Industry Type:
Engineering, Sales & Service, Manufacturing, Construction


Employment Type
Permanent, Full Time
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