Post: Supply Chain Coordinator
Qualification:Be/B Tech Any Discipline
Experience:2-5year
Location: Chennai
Salary: Depends On Interview
Selection process: Shortlisted Candidates Will Be Contacted For The Interview
Job Description:
- Act as the primary point of contact to all customers in the Regions for Spares & ToolsResponsible for “Down Turbine” order management, communication, and results – High Urgency
- Participate in daily turbine down call, interface with Site managers and Service management
- Monitor delivery note creation and to the warehouse to ensure same day shipment to meet agreed delivery expectations
Develop and handle process of “Return” of inventory from site - Separately evaluate return requests including stocking levels calculations and financial impact
- Provide recommendation on return material to accept
- Transact return orders and ensure timely delivery to warehouse
Handle receipts of direct ship/drop ship orders and delivery note processing to ensure correct inventory level
Engage technical resources within SPR and SBU to identify issue resolution Liase with Technology and PLM - Provide customer support by following up on orders to optimize delivery to the customer
- Work with limited supervision to determine urgent expediting requirements
- Receive, Process and Close NCR’s
Process or redirect construction PR’s
Support Construction container process orders - Process Tool Service/Repair/Recalibration requests
- Process Site to Site Tooling requests
Measure and report KPI’s associated with customer service level support for the defined region - On time deliver
- On time confirmation
Qualifications
- Bachelors degree or equivalent work experience required
- 2-5 years of experience from a global international supply chain function within customer service, order management /Fulfillemt and spare parts /service environment
- Hands on experience in applying supply chain principles and methods including reporting
- 3 or more years of ERP/MRP Experience, SAP experience required.
- Good computer skills including proficiency in MS Word, Excel; MS Access
Industry Type:
Engineering, Sales & Service, Manufacturing, Construction
Role:
Engineer
Employment Type
Permanent, Full Time
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